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Buy vs. build

Outsource management, or hire a public cloud engineer?

Running cloud infrastructure well takes certified expertise, and that expertise is expensive, hard to hire, and harder to keep. For most mid-market teams, outsourcing management to a provider is both easier and more economical than carrying a six-figure specialist in-house. Here is the honest math.

Here is a fact that catches a lot of teams off guard: buying public cloud does not include managing it. When you purchase services from AWS, Azure, or Google Cloud, even directly, operations are on you. That means you either hire certified engineers or you outsource the work. For most mid-market organizations, hiring is the more expensive and riskier of the two.

Quick read: A certified, experienced public cloud engineer typically runs about $200,000 a year (roughly $12,000–$13,000 a month) before benefits. Train someone internally and they often leave for that $200k role once certified. Outsourcing management gives you an expert team for a fraction of one salary, with 24/7 coverage and no retention risk.

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What a certified engineer actually costs

To run a public cloud environment properly you need someone with the credentials, the licensing knowledge, and real experience operating in that cloud. That profile is roughly a $200,000-a-year employee, about $12,000 to $13,000 a month, and that is before you add insurance and the other costs that sit on top of salary.

One person is also not really enough for resilient operations. They take vacations, get sick, and eventually leave, and a single specialist is a single point of failure for your entire infrastructure.

The train-from-within trap

The common workaround is to promote and train someone internally. It is well intentioned, and it frequently backfires. Companies try to pay these people what they have always paid them, around $120,000 to $130,000 a year. Then the employee finishes the training, earns the certification, and takes that certification to a $200,000 job somewhere else.

So you carry the training cost and the ramp time, and still end up back at square one, now needing to hire or train again. It is one of the most common and most frustrating patterns for organizations trying to do the right thing by promoting from within.

What outsourcing gives you instead

  • Expert team, fraction of the cost. A managed provider spreads a certified team across many customers, so you pay a portion of what one full-time specialist would cost.
  • 24/7 coverage, not one person. No single point of failure, no gaps for vacations or turnover.
  • No hiring, ramp, or retention risk. Staffing the expertise is the provider's problem, not yours.
  • Breadth across platforms. Providers operate VMware, private cloud, and the public clouds, so you are not betting on one person's single skillset.
  • Your team is freed up. A small in-house staff can shift from keeping the lights on to revenue-generating work and projects the business actually needs.
Worth knowing: AWS and Azure reps themselves often refer customers to managed providers to run the environment, because the customer does not have the in-house know-how. The management gap is real even when you buy cloud direct from the source.

Hire vs. outsource, side by side

Hire a certified engineerOutsource management
Typical cost~$200k/yr + benefitsA fraction of one salary
Time to productiveMonths to hire and rampEffectively immediate
CoverageOne person, business hours24/7 team
Retention riskHigh, certified staff get poachedNone, it's the provider's job
BreadthOne person's skillsetVMware + private + public cloud

When hiring does make sense

This is not absolute. Organizations with large in-house IT teams (think dozens of engineers) often have the scale to operate their own environments and may not see the value in outsourcing. The economics flip in favor of hiring when you already run a deep bench. For small and mid-size teams, especially two-to-five-person shops supporting a whole business, outsourcing almost always wins.

Put real numbers on it

The honest comparison is your fully loaded cost to hire and retain versus a managed provider's fee for your specific environment. A Bridgepointe advisor builds that comparison for you, vendor-neutral and free. Start with a free assessment, or see how managed options compare to every other route in the top migration solutions guide.

Vendor-neutral, no cost to you

Cheaper to hire, or to outsource?

A Bridgepointe advisor compares your fully loaded cost to hire and keep a certified engineer against managed-provider pricing for your environment. No vendor agenda, no cost to you.